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CEOs solution. But CEOs outcome (reduce fraud complaints) is valid. The squads *what* should be: “Help users self-audit transactions to reduce fraud calls.” That serves the CEOs outcome and the users job.
**MUJTAHID:**
Shura in Islam is not a vote. It is *istishara* — seeking counsel from those with *ilm* and *hilm* (wisdom). The *mujtahid* (decision-maker) listens to all, then issues a *hukm*. Dissent must be recorded but does not block action.
Record the **dissent** from the Engineering Lead: “We will lose velocity building fraud alert first.” That becomes a *shart* (condition) for the decision: if velocity drops below X, revisit.
Now document the *shura* process in a log:
- Participants: CEO, Eng Lead, PM, User Researcher.
- Inputs: Outcome (reduce complaints), User JTBD (self-audit), Technical constraints (2 weeks vs 3 months).
- Weighted evidence: User research (2x weight), Engineering feasibility (1.5x), CEO outcome (1x).
- Decision: Squad *maqsad* = “Reduce fraud complaints by enabling self-audit via transaction history.”
- Dissent recorded: Eng Lead wants fraud alert; rationale noted. Condition: If after 4 weeks fraud complaints dont drop, re-open shura.
This is *shura at scale* — not a committee of equals, but a structured consultation where the *wali al-amr* (Product Lead) holds final authority, bounded by the *maqsad* and *shurut*.
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*[End of Part 1 — Scenario, Discovery, Evidence, Shura. Continue to Part 2: Principle (Hukm), Protocol, Muhasaba.]*